Billing Information

The City of Hurricane provides culinary water, electricity, and storm drainage utility services for most areas within the City limits. The City also bills for sewer and garbage services on behalf of Ash Creek Special Service District and Washington County Solid Waste.

Meter Readings

Meter readings are taken each month for water and power usage. Bills are mailed on the 1st of each month. Utility bills are due and payable by the 15th of the month. A 5% late fee is assessed if the bill is not paid in full by the 15th. If the balance remains unpaid through the end of the month, an additional $10 non-payment penalty will be assessed on the first business day of the month.

Final Notices

Final notices before shut-off are mailed at the first of each month to those customers who have a past due balance. If payment of the past due balance is not made by the 15th of the month following the month in which the balance was originally due, electric and/or water service will be disconnected. In order to avoid service disconnection, customers must pay any past due balance by the 15th or pay the full balance prior to the scheduled shut-off date.

The shut-off date is scheduled with the utility crews each month and the disconnection date will vary from month to month. Service may be disconnected at any point after the 15th of the month if the past due balance has not been paid. If service is disconnected, the customer will be required to pay the full account balance before service will be reconnected. There will also be a reconnection fee assessed for the account.

For more information about all utility fees, download the Utility Rate Schedule, reference the Consolidated Fee Schedule, or contact a Utility Clerk.

Helpful Documents